Orders & Delivery
Pure Brandz processes all orders between 9am and 5pm (AEST) Monday to Friday.
Orders within Australia are processed within 48 hours and dispatched within 10 working days or usually faster unless otherwise specified. Delivery to other countries can take up to 14 working days. Once orders have been sent you will receive an email from a member of the Pure Brandz team confirming delivery. Should any details be incorrect you should notify Pure Brandz with any changes immediately.
All orders should include a daytime delivery address and contact details. Please note that we are unable to deliver to PO Box numbers or Locked Bags.
Our deliveries are sent via Australia Post and we provide a consignment or tracking number once your goods are dispatched so you can trace your parcel.
Australia Regular Post $22.00
Australia Express Post $33.00
International Flat Rate $60.00
Should you have any queries regarding a delivery please contact us directly at firstname.lastname@example.org and a customer service representative will assist you.
Important information about delivery times
All delivery times are indications only (as provided by the individual delivery service), and indicate the time it would normally take for delivery once the goods are dispatched from Pure Brandz.
You will be advised via email or phone of any substantial delays in shipment.