Delivery & Guarantee

At Pure Brandz, we strive to give you the best buying experience possible. That’s why we provide fast delivery and 3-year warranty with easy registration, a 21-day returns policy, and a 10% Buy Back Option.

Delivery: Pure Brandz is pleased to offer Shipping worldwide. All orders are processed between 9am and 3pm (AEST) Monday to Friday and dispatched within 5 working days unless otherwise stated. Delivery to other countries can take up to 14 working days. Click here to find out more.

21-Day Refund or Exchange: We offer a 21-day return policy on full priced items purchased online. All other details regarding exchange/store credits etc please visit the T&C page  Click here to find out more.

Warranty: All PURE products come with a 3-year warranty. After 3 years, we offer a 10% Buy Back Option where you can receive 10% off your next PURE purchase or donate the money to charity. ALL returned PURE products are donated to appropriate aids in Australia and then onto colder climates. Click here to find out more.

Registration: Once you have bought your product please be sure to register it. Click here to find out more.